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Frequently Asked Questions
Why BBC iPlayer still blocks me?
BBC iPlayer blocks one of our IP addresses, UK4 (Manchester, 87.117.200.99). But other servers are still working, such as UK1 and UK2. Please try them.
UK1 United Kingdom, Maidenhead 78.129.133.196
UK2 United Kingdom, London 185.35.77.53
UK2 United Kingdom, London 185.35.77.53
Do you support Hulu and Netflix?
No, My IP Hide doesn’t support Hulu or Netflix. It’s because they block IP addresses from VPN and proxy companies, including ours.
Here are two links for your reference.
https://en.wikipedia.org/wiki/VPN_blocking#VPN_blocking_by_online_services
http://www.wired.com/2016/03/netflix-discontent-blocked-vpns-boiling/
Do you support iPhone or iPad?
The iOS version of My IP Hide is still in plan. However here is a tutorial about how to use My IP Hide on iPhone/iPad indirectly.
What should I do when My IP Hide is slow?
Please click the My IP Hide button “Menu” > “Change IP Address” to try another IP address.
Why My IP Hide doesn’t work in my browser?
First please try the system default proxy browser such as IE (Windows) or Safari (Mac). If it works, then it’s the problem of your browser. For Firefox, please set it to use the system proxy settings. For Chrome/Firefox, please uninstall the IP-changing extensions/addons and then try again.